How to cancel campaign:
When canceling a campaign, the funds will be moved to your Sprizzy account wallet where you can use it for a future campaign. If you wish to cancel and refund a campaign, please see this article.
1. Click the gear icon next to the campaign.
2. Click the "end campaign" (trash can) icon.
3. Click "End Campaign & Refund Payment
4. It will take up to 10 minutes for the refund to initiate as our system first needs to receive the latest reporting data from Google Ads.
1. How do I change the video used in my existing campaign/promotion?
2. How do I process a refund?