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General
Campaign Questions
9
How do I change the video used in my existing campaign/promotion?
Does Sprizzy count/charge me for views from other sources?
Do I get a refund if Google Ads disapproves my video?
What types of videos will Google Ads disapprove?
Can I promote more than 1 video at a time?
View all 9
Campaign Issues
9
My campaign is still "Processing" (Google Ads Review) over 24 hours
My campaign is frozen/no longer getting views.
The total subscribers in Sprizzy doesn't match my channel
I suspect I lost my views, subscribers, or likes generated from Sprizzy
My campaign is "Pending Review" past 24 hours.
View all 9
Billing
9
How do I process a refund of unspent funds?
I was charged more than once.
Where is my refund?
I ended a campaign recently but don't see the funds in my account wallet.
What payment methods do you accept?
View all 9
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