Help Desk

Campaign Questions 13

• How do I change the video used in my current campaign?
• Does Sprizzy Count or Charge Me for Views from Other Sources?
• Do I get a refund if Google Ads disapproves my video?
• What types of videos will Google Ads disapprove?
• Can I promote more than one video at a time?

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Campaign Issues 12

• My campaign is still "Processing" (Google Ads Review) over 24 hours
• My campaign is frozen/no longer getting views.
• Sprizzy reports more subscribers than my channel received
• I suspect I lost my views, subscribers, or likes generated from Sprizzy
• My campaign is "Pending Review" past 24 hours.

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Billing 9

• How do I process a refund of unspent funds?
• I was charged more than once.
• Where is my refund?
• I ended a campaign recently but don't see the funds in my account wallet.
• What payment methods do you accept?

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