Billing
How to process a refund of funds in a campaign: If you'd like to refund funds that are currently added to a campaign, follow these steps: 1. Click the ...
Fri, 21 May, 2021 at 3:52 PM
While it may appear that you were changed twice, only one payment will "settle" to your statement; the other payment will disappear. When you ...
Mon, 19 Apr, 2021 at 5:58 PM
Please note: If you initiated a refund within 24 hours of the payment, the transaction would be voided rather than refunded. Voided transactions will show a...
Tue, 20 Apr, 2021 at 7:25 PM
If you ended a campaign and plan to use the funds to promote a new video, please allow 10 minutes for the funds to move to your account wallet. This time i...
Mon, 19 Apr, 2021 at 10:55 PM
Currently, we accept all major credit cards as well as PayPal. We will soon support both Apple Pay and Google Pay.
Mon, 19 Apr, 2021 at 6:44 PM
If your card is repeatedly getting rejected by Sprizzy, yet your statement shows "pending" charges, these charges will disappear within a few days...
Tue, 27 Apr, 2021 at 6:13 PM
This is usually the result of unknowingly having 2 accounts with Sprizzy and logging into the wrong account. Please verify you are logging into the co...
Tue, 27 Apr, 2021 at 6:16 PM
To download invoices, please visit the "Payment History" section of your account. Here, you can download an invoice by clicking the "downloa...
Thu, 29 Apr, 2021 at 3:52 PM
Sprizzy works with third-party fraud detection companies to prevent fraudulent payments to the Sprizzy platform. However, sometimes legitimate payments ar...
Tue, 11 May, 2021 at 4:00 PM